Health Canada has issued a recall for 246 Tylo Halmstad and Kiruna Hybrid saunas distributed within Canada. The agency warns that defective benches in these units may collapse,creating a significant fall hazard for users.
The 246 Tylo saunas facing collapse hazards
Health Canada announced on Tuesday that 246 Tylo Halmstad and Kiruna Hybrid saunas sold in Canada are subject to an immediate recall. According to the report, these specific units feature defective benches that could collapse during use, posing a direct fall risk to consumers. Health Canada has urged all owners of these models to cease using their saunas immediately to prevent potential injuries.
The recall targets several specific configurations, including the Tylo Kiruna Hybrid 2 and 3, as well as the Tylo Halmstad 2, 3, and 4. These models vary by voltage—ranging from 120V to 240V—and amperage, but they share common serial number ranges that identify them as defective. Specifically, the Kiruna Hybrid models are linked to serials ranging from CSFxxABISxxTL-V1-4674 through CSFxxABADISxxTL-V1-18503.
Hardware retrofits for Cokato-based Sauna360 products
The remedy for these units involves a free repair provided by Sauna360, a company headquartered in Cokato, Minnesota. As the report says, the fix requires a professional installer to retrofit the benches with additional hardware and supports to ensure the structure does not fail under the weight of a user. These saunas, which were manufactured in China,are being serviced via a dedicated recall email and phone line to coordinate the professional installations.
Consumers are instructed to contact Sauna360 at 1-866-936-5962 or via email at [email protected] to schedule their repair. By requiring a professional installer for the retrofit, Sauna360 is attempting to ensure that the additional supports are correctly applied to eliminate the risk of further collapses.
A second recall following the 48,000-unit fire hazard
This latest safety alert is not an isolated event for Sauna360. In September, the company was involved in a much larger joint recall with Health Canada and the United States Consumer Product Safety Commission. That previous action affected over 48,000 units across several brands, including Finnleo, Tylo, Polar, Radiant Health, and Helo, due to risks of fire and burns.
The recurrence of safety failures within a short window suggests a systemic issue with quality assurance across the manufacturer's diverse product lines. While the September recall focused on electrical and heat hazards,this current action highlights a failure in structural integrity, indicating that quality control lapses may extend from the internal components to the basic physical assembly of the units.
The nine reported incidents and the 2025-2026 timeline
While Sauna360 reports that no injuries have occurred to date, the company has already received nine reports of incidents involving the collapsing benches. However, the source provides a confusing timeline, claiming the affected units were sold in Canada between February 2025 and July 2026. it remains unclear if this is a clerical error in the filing or if the company is preemptively recalling future shipments based on known manufacturing defects.
Furthermore, the reporting does not specify the exact nature of the "incidents" reported by the nine customers—whether they were near-misses or resulted in property damage. Because the source only provides the company's claim that no injuries occurred, the full extent of the danger to the Canadian public remains partially obscured.
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